Vehicle Lock Repair: what to note first

Every door drops into place together when the fob is pressed, except the driver's door, which stays unlocked while the rest click shut around it. A twist of the key still locks that door by hand, so the mechanism inside is clearly still working.

Worth answering before the call

Is there a spare key or fob you could compare against the affected one? Is there any sign of water or corrosion around the affected lock? Has anyone already tried to force the key or pry at the door?

What proof of ownership counts if the vehicle was recently inherited or gifted?

Updated registration in your name is the clearest route once the transfer is complete. Before that paperwork catches up, a bill of sale, a will, or other transfer documentation alongside the vehicle identification number generally lets the work proceed while the registration is finalized.

Do you need to see proof that the vehicle is mine before starting?

Yes, and it takes only a moment. The vehicle's registration, matched to the vehicle identification number on the dash or door jamb, settles it in most cases. A rental agreement or a fleet authorization does the same job when the vehicle is not registered in your own name.